Date of the last update: July 2021

HiPay, a simplified joint-stock company, registered with the Nanterre Trade and Companies Register under the number 390 334 225, having its registered office at 94 rue de Villiers, 92300 Levallois-Perret, France (hereinafter referred to as “HiPay” or “we”, “us”) uses cookies and other trackers, which may sometimes collect personal data about you.
By browsing the Website, you acknowledge that you have read and agree to this Cookie Policy.

About cookies


Subject to your consent as required by applicable law, our website uses cookies, trackers and similar technologies (hereinafter “Cookies”). We have prepared this Cookie Policy to explain how we manage Cookies on our website (hereinafter the “Website”).

The Website uses different types of Cookies that require your consent before the Cookie is installed on your device, with the exception of technical Cookies.

We use Cookies on the WEBSITE to improve the interactivity of the Website and our services (for example by remembering the preference settings of Website visitors). We also use Cookies to better tailor our Website and services to your interests and needs or to speed up your future activities and experiences on our Website.

We also use Cookies to collect anonymous and aggregate statistics, which allow us to understand how visitors browse our Website and improve the structure and content of our Website.

What is a “cookie”?

A Cookie is a series of information, generally small in size and identified by a name, which can be sent to your browser from a website to which you connect. Your web browser keeps it for a certain period of time, and sends it back to the Internet server each time you connect to it again. Cookies have multiple uses: they can be used to store your customer ID with a commercial website, the current content of your shopping cart, or to track your browsing for statistical or advertising purposes.

You can find more information about Cookies on the following websites:

Cookies necessary for the Website to operate (technical Cookies)

These Cookies allow the Website to operate optimally and are necessary for the use of its features. Without these technical Cookies, our Website will not operate as efficiently as we would like and we may not be able to make the Website available to you or provide certain features or services you request. Their use is not subject to your consent.
You can, however, object and delete them using your browser settings, but your user experience may be degraded.

Preference Cookies

We also use Preference Cookies which allow our Website to remember your choices (such as your username, language or country) for customisation purposes. These Cookies do not collect any information about you, which may be used for advertising purposes or to remember the pages you have visited on the Internet.

Third party Cookies intended to improve the interactivity of the Website

The Website is based on certain services offered by third party websites.
These features use third party Cookies on your device by these services when you visit the Website. During your first visit to the Website, a banner informs you of the presence of these Cookies and invites you to indicate your choice. They are only used if you give your consent. You can check the list of these Cookies at any time and check their storage on your device using our Cookies Management tool.
More information about these Cookies can be found in the privacy policies of these third parties.

Audience measurement Cookies

HiPay may use audience measurement Cookies to adapt the Website to user requests and needs, to measure the number of visits, the number of pages visited, user activity on the Website, as well as for statistical analysis and study purposes.
You can check their storage on your device using our Cookies Management tool.

Advertising Cookies

HiPay may use Cookies for advertising purposes to provide users with personalised advertisements. You can check their storage on your device using our Cookies Management tool.

How can I check the storage of Cookies on our Website?

The Website uses the following Cookies:

Name of the cookie Purpose Storage period


Book an appointment on-line

13 months

Google: Double Click

Distribution of our advertising on the Google network

13 months

Google Ads

Measure the effectiveness of sponsored campaigns

13 months

Google Analytics

Makes it possible to analyse the search statistics on our website

13 months

GoogleMarketing platform

Helps Google to feed Google Adwords with data to increase the reliability of its results

13 months


Customer relationship management tool

13 months


Identifies visitors from Linkedin

13 months


Sends custom emails

13 months


Customises your customer profile

13 months


Analyses website page relevance

13 months


Displays polls and surveys

13 months


This cookie is used to collect your video playback performance

13 months

You have several options for managing Cookies.
You can first use the Cookie management tool on our Website. This tool allows you to give your consent or to refuse the use and reading of Cookies according to their purposes and to indicate your preferences in terms of Cookies.
During your first visit to the Website, a banner informs you of the presence of Cookies and invites you to indicate your choices. They are only used if you accept them, with the exception of technical Cookies necessary for the operation of the Website.
You can also configure your browser so that Cookies are refused, either systematically or depending on their issuer.

How long are Cookies retained?

Cookies are subject to a maximum retention period of thirteen (13) months after their initial installation on the user’s device, as required by applicable law.


If you have any questions or complaints about Cookies on our Website, you can contact the HIPAY Data Protection Officer (DPO) by writing to the following address: HIPAY – DPO, 94 rue de Villiers, 92300 Levallois-Perret, France or [email protected].