Challenges
Pylones needed support both in France and internationally for these issues:
- Integrate local payment methods
- Optimize the customer journey
- Secure the payment phase
Solutions
Solutions were then found with HiPay :
- Acceptance of foreign currency payments: +50% increase in sales and online sales in Switzerland
- Implementation of Sentinel, the anti-fraud tool: +2 points success rate
Benefits
3 points of satisfaction:
- A payment page integrated into the purchase tunnel has enabled the brand to increase its conversion rate.
- Easier payment management with the Console tool.
- A dedicated team to support the solutions implemented.
Pylones remains attentive to its customers' needs, and is already working with HiPay on the next steps to be taken to further satisfy them.
